Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Hirabaa Raal Malam website, operated by NIKS Life Science Pvt. Ltd. ("we," "us," "our"), and your purchase of products through it. By accessing or using this website, you agree to be bound by these Terms.

2. Eligibility

By using this website and placing an order, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian.

3. Products and Pricing

All product descriptions, images, and prices are provided for information purposes and may be updated or corrected at any time without prior notice. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to limit quantities and refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraudulent activity.

4. Orders and Payment

Orders are confirmed only after successful payment or, where offered, on confirmation of a Cash on Delivery order. Payments made through the website are processed via our third-party payment gateway. We are not responsible for any issues arising from the payment gateway's own systems.

5. Shipping and Delivery

Shipping timelines and charges are outlined in our Shipping Policy. Delivery timeframes are estimates and not guaranteed, and may be affected by factors outside our control.

6. Returns, Refunds, and Cancellations

Our approach to returns, refunds, and order cancellations — including our 30-Day Money-Back Guarantee — is set out in our Return & Refund Policy, which forms part of these Terms.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product formulations, is the property of NIKS Life Science Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

8. Product Use and Disclaimer

Hirabaa Raal Malam is intended for external skincare use as directed on the product packaging. It is not a substitute for professional medical advice. If you have a pre-existing skin condition, allergy, or are pregnant or nursing, please consult a physician before use. Discontinue use and seek medical attention if irritation occurs.

9. User Conduct

You agree not to misuse this website, including attempting unauthorised access, submitting false information, or using the site for any unlawful purpose.

10. Limitation of Liability

To the maximum extent permitted by law, NIKS Life Science Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products, beyond the value of the product purchased.

11. Governing Law and Jurisdiction

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Gandhinagar, Gujarat, India.

12. Changes to These Terms

We may revise these Terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us